SHIPPING POLICIES

We use United Parcel Service (UPS) to ship our products. In order for us to provide you real-time shipping charges before ordering, we use an originating zip code of 07606 (New Jersey). All orders placed before 3 PM EST are shipping same day.

Your shipping & handling fees will be calculated based on the weight, insured value of the shipment, and your zip code. This S&H cost is available online only for the 48 contiguous states. And the fees are shown BEFORE you click the “Submit Order” button.

For international orders there may be customs/duties charges based on your location, these charges are not included at the cost of purchase at Rocksmith.

For all US Orders over $90 in cost (before shipping) we over free ground shipping.  This is for strictly for packages being delivered in the United States currently.

If you have any questions email onlineshop@rocksmithnyc.com

Shipping Method

Ground Shipping Charges For Packages Less Than 1 Pound
For packages less than 1 pound UPS charges a minimum charge regardless of location.
Shipping Methods

Ground is the standard method for shipping if you are not in a hurry. Delivery ranges from 1-5 business days depending on your proximity (does not deliver on weekends) and has no guaranteed delivery time.

3 Day Select is the preferred method for those who want it a little bit quicker and whose Standard Ground shipping is in the 4-5 business days range. This method has a guaranteed delivery in 3 full business days (not including the day it was shipped out) and has no guaranteed delivery time for the day the package arrives.

2nd Day Air is ideal for packages that do not need overnight shipment but still are in a time-crunch.This method has a guaranteed delivery in 2 business days (not including weekends) and has no guaranteed delivery time for the day the package arrives.

Next Day Air Saver is a perfect option for any customer wanting to receive the package in 1 day but trying to keep it as affordable as possible. This option is guaranteed by the next business day, but delivery time is not guaranteed, and can be delivered up to the end of the day.

Next Day Air is ideal for shipments that must arrive earlier in the business day with a guaranteed time. This shipping method is guaranteed by the next business day (not including weekends) by 12 P.M.

Next Day Air Early AM is an option available for customers who want that next day delivery service earlier then the Next Day Air option. With Early AM the package is guaranteed by 9 AM the following day (not including weekends)

Next Day Air Saturday is available upon request (not as an option on our website). Please call or email us to discuss this option.